Frequently Asked Questions
What is information design?
Information design is the practice of making complex ideas clear, accessible, and actionable. It blends research, strategy, and design to structure content, workflows, and systems in ways that are easy for people to understand and use. We apply it to digital platforms, communication strategies, and organizational systems—ensuring your message is effective, trustworthy, and user-centered.
What exactly do you do?
We specialize in UX research, information architecture, and strategic design. That means we help organizations understand their users, structure their content and systems for usability, and deliver evidence-based recommendations. From user interviews and journey mapping to redesigning how information flows through your platform, we translate complexity into clarity. We also analyze how accurate—or inaccurate—information moves through your systems, identify breakdowns or confusion, and recommend targeted improvements to enhance clarity, reduce misinformation, and build trust.
What kinds of clients do you work with?
We work with mission-driven organizations, academic teams, nonprofits, and socially conscious businesses that value clarity, credibility, and user-centered design. Whether you're launching a digital tool, refining research communication, or improving internal workflows, we help you design smarter systems grounded in real user needs.
How does your service model work?
We begin with a 30-minute initial consultation ($100 flat fee) to learn more about your goals, challenges, and vision. If we’re a good fit, we’ll provide a custom proposal outlining scope, timeline, and pricing. Our work is collaborative and research-driven—tailored to your needs, not one-size-fits-all. We guide you from discovery and strategy through design, testing, and implementation.
How much do your services cost?
Pricing is project-based and determined by the complexity, timeline, and scope of your work. We’ll provide a detailed estimate after the initial consultation. The $100 consultation fee will be credited toward your project total if you decide to move forward with us.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.